Updating Your Payment Method

🛠️ Administrator Setup Guide 
 
 
 DynaTrail Dispatch uses Stripe for secure subscription billing. If you need to change the credit card used for your subscription, you can update the payment method directly from the  Subscription Information page. 
 Once updated, all future subscription charges will be billed to the new payment method. 
 Opening the Subscription Information Page 
 To access subscription billing settings: 
 
 
 
 Click Settings 
 Select Company Profile 
 Click the Subscription Information tab 
 
 
 
 Updating Your Payment Method 
 To update the credit card used for subscription billing: 
 
 
 
 Locate the Update Payment button in the Subscription Plans section 
 Click Update Payment 
 A secure Stripe billing page will open in your browser 
 Select an existing payment method or choose Add payment method 
 Enter the new credit card details 
 Click Update to save the payment method 
 
 
 
 After the update is completed, you will automatically be returned to the DynaTrail Dispatch application. 
 
 
 💡 Tip 
 DynaTrail Dispatch does not store your credit card details. All billing information is securely processed and stored by Stripe. 
 
 
 What You Will See in Stripe 
 When the Stripe billing page opens, you may see the following options: 
 
 
 Select an existing saved card 
 Add a new payment method 
 Enter card number, expiry date, and security code 
 Confirm the update using the Update button 
 
 
 Stripe may also display a Return to DynaTrail Dispatch link after the payment method is updated. 
 
 
 💡 Tip 
 If you click Go back on the Stripe page before clicking Update , your payment method will not be changed. 
 
 
 After Updating Your Payment Method 
 Once the update is completed: 
 
 
 Your subscription remains active 
 The new payment method will be used for future billing 
 Your next monthly charge will automatically use the updated card