Carrier Confirmation Defaults

Carrier confirmations are automatically generated by DynaTrail Dispatch when a load is dispatched to a carrier.

The Carrier Confirmation Defaults tab allows administrators to configure the email address and default message that will be used when sending carrier confirmations.

These settings ensure confirmations are sent with consistent messaging and proper contact information.

Opening Carrier Confirmation Defaults

To configure your carrier confirmation settings:

Click Settings from the main navigation menu
Select Company Profile
Click the Carrier Confirmation Defaults tab

This section controls how carrier confirmations are sent from your system.

Carrier Confirmation Email Address

This email address will appear as the sender when carrier confirmations are sent from DynaTrail Dispatch.

Carriers will see this email as the contact for confirmation-related communication.

Tip
Example email: dispatch@yourcompany.com

Default Carrier Confirmation Email Message

This message will automatically appear in the email body when carrier confirmations are sent.

You can use this section to include a standard message that will accompany every confirmation.

Many companies use this space to provide instructions to carriers or important dispatch notes.

Tip
Example message:
Please review the attached carrier confirmation and contact dispatch immediately if any details are incorrect.

Carrier Confirmation Footer Notes

This section is commonly used for:

• Terms and conditions
• Payment terms
• Required documentation instructions
• Contact information for dispatch

Saving Carrier Confirmation Settings

After configuring your confirmation settings:

Review your email address and message content
Click Update

All future carrier confirmations will now use these default settings.

Next Step

Continue to the next guide to configure your billing defaults.

Billing Defaults