Viewing & Downloading Past Subscription Invoices
The Subscription History window lets administrators view past subscription charges and download a PDF copy of each invoice for your records.
Open Subscription History
- Go to Settings → Company Profile → Subscription Information.
- Click Subscription History (top-right of the page).
A window will open showing your subscription invoice history.
Understanding the Subscription History Table
Each row in the Subscription History table represents a subscription charge. The table includes:
- Start Date — The start date of the billing period for that charge.
- Plan Type — The subscription tier that was billed (example: 1–5 Trucks).
- Status — The payment status for that invoice.
- Amount — The total amount charged for the invoice.
- Download — A button to download the invoice PDF.
Tip
If you see PAID / ACTIVE, it typically means the invoice is paid and the subscription is currently active for that billing period.
Download an Invoice PDF
- Open Subscription History.
- Find the invoice row you want to download.
- Click Download Invoice.
Your browser will download a PDF invoice file. You can save it, print it, or forward it to your accounting team.
What You’ll See in the Downloaded Invoice
The downloaded PDF invoice will include key billing details such as:
- Invoice number
- Date of issue and date due
- Bill-to company contact details
- Amount due
- Plan description (example: 1–5 Trucks) and the billing period (example: Mar 1 – Apr 1)
- Subtotal, tax, and total (if applicable)
- A Pay online link (when available)
Tip
Downloaded invoices are the best source for reconciling subscription charges, since they show the billing period, totals, and any applicable taxes.
Next Step
Updating Your Payment Method
Next, learn how to update the credit card used for subscription billing using the secure Stripe checkout page.